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Terms of Use

1. General

1.1. This website [valleyheartvintage.com] (hereinafter: the "Website") serves as a virtual store for the sale of second-hand items. The Website is owned by Valley Heart Vintage (Adam Kalaf) (hereinafter: the "Company") and is operated by Adam Kalaf and/or anyone on his behalf.

1.2. Any use of the Website, including, without limitation, use of the information displayed on the Website and/or in other sources linked to the Website (hereinafter: the "Links"), as well as submission of any information, receiving offers, and/or purchasing products and/or services through the Website (hereinafter: the "Use of the Website") is subject to the terms outlined herein and the Privacy Policy [Privacy Policy].

1.3. The Company reserves the right, from time to time, to modify, limit, suspend, or replace the Website and/or these Terms of Use, at any time and without prior notice. It is your responsibility to review these Terms of Use regularly to stay informed of any modifications. You will have no claim or demand against the Company or the Website for such changes or any malfunctions that may occur during the implementation.

1.4. These Terms of Use are written in masculine form for convenience only and apply equally to all genders.

1.5. These Terms of Use, together with the Privacy Policy [Privacy Policy], constitute a binding agreement between the user and the Company (the "Terms"). By using the Website in any form, the user agrees to these Terms. If you do not agree with any of the Terms, you are requested not to use this Website.

1.6. By using the Website, you confirm that you have read and agreed to these Terms of Use and the relevant information on the page you are visiting.

1.7. Definitions:

  • “User” – Anyone who visits or uses the Website.

  • “Customer” – A User who has purchased a product or service through the Website.

  • “Company” – Valley Heart Vintage, the owner and operator of the Website.

  • “Website” – The online platform at valleyheartvintage.com.

  • “Product” – An item offered for sale on the Website.


2. Website Use

2.1. Copying or using content from the Website for any purpose other than personal use is strictly prohibited. Improper and/or illegal use of the Website or its contents, including any violation of these Terms or the law, constitutes a breach of these Terms. The Company may deny you access to the Website at its sole discretion and without prior notice. This does not limit any legal remedies available to the Company.

2.2. Use of the Website is at the User's sole and full responsibility.

2.3. Without limiting the above, the User declares and agrees to: 

(1) Grant the Company all rights, licenses, and permissions, including regarding any content uploaded by the User; 

(2) Not use or encourage others to use the Website in any illegal, harmful, or offensive manner; 

(3) Not send or enable spam, inappropriate, misleading, defamatory, offensive, or infringing content; 

(4) Not copy, decompile, reverse engineer, disassemble, translate, or attempt to discover the Website’s source code, except as allowed by law; 

(5) Not create false or multiple identities or user accounts; 

(6) Not frame or embed the Website within another website; 

(7) Understand that clicking “Complete Order” and receiving an order confirmation email does not constitute a purchase confirmation but rather a purchase offer.

2.4. The User agrees to indemnify and hold harmless the Company and its representatives from any loss, expense, claim, or damage (including legal fees) related to:

 (1) Use of the Website; 

(2) Claims from third parties regarding content uploaded by the User; 

(3) Violation of these Terms.


3. Purchasing Products on the Website

3.1. The Company may publish various second-hand products on the Website, including clothing, accessories, bags, shoes, hats, etc. (the "Products"). Products are inspected before sale, but may show minor wear due to their second-hand nature. The Company is not responsible for damage or wear following purchase.

3.2. If you wish to purchase a Product, you may submit a purchase offer to the Company, subject to the product’s sale terms as described on its page and in these Terms. Receiving an order confirmation does not guarantee the product will be supplied.

3.3. The Company will confirm or decline the offer via email within a reasonable time, subject to stock availability and successful payment. Upon acceptance, you will receive a purchase confirmation email and receipt ("Purchase Confirmation"). Delivery will be made via courier service, usually within 5 business days, according to our [Shipping Policy] and the courier company’s terms.

3.4. Only upon receiving the Purchase Confirmation email is the transaction considered complete.

3.5. After receiving a Purchase Confirmation, the order cannot be changed or canceled except according to the [Return & Exchage Policy]. For defective or mismatched items, users may contact the Company within 7 business days for return or exchange.

3.6. Shipments are handled by a courier company, with delivery within approximately 5 business days. Shipping fees apply unless stated otherwise. For canceled orders, a refund or replacement will be issued. If the replacement is priced higher, the customer must pay the difference.


4. Payment

4.1. Services on the Website require payment via credit card or PayPal.

4.2. Prices are listed in ILS and include VAT and applicable shipping costs. The price shown in the Purchase Confirmation is final. The Company may change pricing or terms at any time.


5. Privacy and Data Security

5.1. The Company works to protect your personal data. The Website is secured using standard practices. However, data breaches are always a risk.

5.2. By providing personal information, you agree that the information is accurate and belongs to you. The information will be stored in the Company’s database.

5.3. You acknowledge and agree that submitting your information is voluntary, and constitutes consent for the Company or its representatives to use the data, subject to legal limitations.

5.4. The Company may share this information with third parties, as stated in the [Privacy Policy]. It may also use it for marketing purposes. You can unsubscribe from marketing emails at any time.

5.5. You may contact the Company to view, update, or delete your personal information at: [valleyheartvintage@gmail.com].


6. Limitation of Liability

6.1. The Company is not responsible for any damage or malfunction resulting from using the Website, including connection issues, software/hardware failures, viruses, or malware.

6.2. Information on the Website does not constitute a binding agreement.

6.3. The Company is not liable for any direct or indirect damages resulting from reliance on the Website’s content or inability to use it.

6.4. Although efforts are made to ensure the accuracy of the content, errors may occur. The Company is not liable for such inaccuracies.

6.5. The Company is not responsible for content on third-party links. Use external links with caution.

6.6. Product images are for illustration purposes only. Slight differences may occur due to lighting, screen settings, or the product's condition.

6.7. The Company is not liable for delays or failures due to force majeure, such as war, pandemic, natural disaster, strikes, technical issues, or other uncontrollable events.


7. Intellectual Property

7.1. All Website content, including intellectual property, belongs to the Company or third parties who have granted usage rights.

7.2. You may not copy, distribute, transfer, sell, rent, or use Website content without prior written consent.


8. Governing Law and Jurisdiction

8.1. These Terms are governed by the laws of the State of Israel. Exclusive jurisdiction lies with the courts of the Tel Aviv–Jaffa district.


9. Return & Cancellation Policy

9.1. You may return a product within 14 business days of receipt, provided that:

  • The product is returned in its original packaging and condition;

  • The original receipt is included;

  • Return shipping costs are the buyer’s responsibility unless the product is defective or mismatched.

9.2. The Company will inspect the returned product and issue a refund or replacement within 14 business days.


10. Use of Cookies

10.1. The Website uses cookies to improve user experience. Disabling cookies via browser settings may impact Website functionality.

10.2. Data collected via cookies may be used for analytics, marketing, and service improvement.


11. Age Restriction

11.1. Use of the Website is permitted only for individuals 18 years or older. Minors must have parental or guardian consent.


12. Price Changes and Promotions

12.1. Prices may change at any time. The final price is the one in the Purchase Confirmation.

12.2. Promotions are subject to specific terms. The Company may modify or cancel promotions at any time.


Last updated: September, 2024